Membership provides a suitably qualified mechanic to attend your breakdown to attempt to rectify an issue should you experience problems with your engine, propulsion or engine electrical system. Other issues, such as domestic failures to electrics, plumbing or heating are not covered but assistance can be provided.
It is at the engineer’s discretion as to whether service outside normal working hours is necessary.We can deal with most cases but if you feel that your crew is in danger then please dial 999 and ask for the relevant service.
If the vessel cannot be repaired at the scene of the breakdown, we will tow the vessel safely to your home marina or - failing that - tow the vessel to the nearest Richardson’s marina or whichever is closer.The cost of any further repairs to the vessel will be your responsibility.The fee will cover the engineers first 30 minutes on your boat (excluding tow if necessary), any further labour or parts used will be charged at the normal rate. It is the discretion of the engineer as to whether the repair comes within the terms of the policy.
The boat is covered, not the owner, for a full year up to the renewal date.We will not refund a part year due to sale or laying up of the craft.
Proof of engine service is necessary to be covered.The boat must have a North rivers permanent mooring.
General Conditions
- You must take all reasonable steps to prevent breakdown and you vessel must not be sailed in a dangerous condition or until all recommended repairs have been carried out.
- You must keep your vessel properly maintained and serviced.
- The vessel must have a current valid insurance certificate.
- The vessel must have a current Boat Safety Certificate
- The information you have given to us is, as far as you know, correct and complete.
- If you have failed to give us complete ad accurate information or have not met the terms and conditions, this could lead to assistance being denied or the membership being invalid.
- We may cancel this membership be sending 7 days notice, by record delivery, to you last know address.
- Your boat is not covered for operator error or neglect.
General Exclusions
We will not provide assistance in connection with any failure of domestic electrical systems, domestic appliances or plumbing on board the vessel.
Abusive language or threats to our staff will result in calls disconnected or engineers leaving the site.We reserve the right to charge you for any parts fitted or any charge out cost in the event that a call has to be discontinued in this manner.
Please note that our resources are finite.We seek to meet the service needs of members at all times but this may not always be possible.We shall not be liable for service failures where we are faced with circumstances outside our reasonable control, including (but not limited to) acts of God, outbreaks of hostilities, civil disturbance, acts of terrorism, floods, snow, fog, or other bad weather conditions, vehicle, equipment or system failures, shortages of fuel or other necessary supplies, sub-contractors or staff.
Discounts and no claims bonus
If your boat is serviced at Richardson’s Marina you will receive a £10 discount on your annual fee for the year. •If during the year of membership you do not make a claim you will receive a £20 discount the following year. • If no claim is made for 2 consecutive years then a total discount of £25 will be applied to the following year.
All discounts quoted include VAT @ 20%
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